CORONAVIRUS INFORMATION FOR GUESTS
Welcome and arrival
We will meet guests at our door and try to keep a 2 metre distance asking guests to use the hand sanitiser on the shelf on arrival and on leaving. The stair to the bedroom will be indicated and we will not be able to take luggage in. Although face coverings will be worn we still hope to provide a warm welcome. It will be possible to have tea or coffee with cake served in the conservatory or outside in the patio (weather permitting). Alternatively, facilities for making tea or coffee are available in the bedroom and fresh milk in a small vacuum flask can be obtained for this purpose.Breakfast
Breakfast will be served in the dining room and will need to be ordered preferably on arrival. The breakfast menu can be seen and sanitised after use. There will no longer be a buffet table in the dining room, so exact choices will be needed and will be brought to the tableBedroom
A full cleaning of the room and en-suite including all surfaces is done between guests but no cleaning will be done during a stay of more than one night. All bedding including pillow protectors, duvet protectors and mattress protectors are laundered after each guest has left. Pillows and the duvet will be aired between bookings and none will be used within 72 hours of use by a previous guest/s. All items on the hospitality tray and small individual toiletries will be fresh and will not have been made available for any previous guest. Hair dryers will be rotated so that each is out of use for 72 hours.General Cleaning
All public areas will be cleaned daily using approved sanitisers such as dilute bleach with particular care being taken to clean any surfaces which may have been touched e.g. light switches, door handles and chair arms. Soft furnishings will be sprayed with Dettol spray. All kitchen surfaces will be cleaned frequently and hands washed frequently during preparation and serving of food.Leaflets and Information
It is recommended that multiple use leaflets should not be used, so any local information about places to eat and visit as well as local maps will need to be found on websites which have links from our own website or by asking us directly.Payment
Payment by card is preferable but use of cheque or cash is possible.Contact details
We are obliged to take contact details and would ask that you provide us with your mobile telephone number, if possible, and the address and phone number of your next accommodation..